Shelford
Energy Fuels Division is part of the Shelford Group with its
offices in Great Shelford close to the university city of Cambridge
and has depots throughout the Anglia Region.
Long
established as one of the Anglia Regions leading independent
distributor of fuels and lubricants, Shelford Energy is totally
committed to providing a consistently dependable service to
each and every one of its customers.
Our
growing customer base includes local authorities, farmers, schools
and industry as well as a large number of private households.
Because
we supply the same grade of product as our competitors, the
only way we can stand out from the crowd is by offering a
superior service to our customers.
Our
objective is to offer each customer a personalised one
stop service where we take responsibility for meeting
their fuel and lubricant requirements.
This
approach is continued through to completion of an order by
a prompt efficient delivery process utilising our state
of the art tanker fleet.
Our
customer commitment and advanced routing control means that
if an urgent delivery is required, we will do all that is possible
to re-route a tanker to you with the product you require.
With
our advanced fleet management techniques, our customers fuels
and lubricants are always delivered to the right place, in the
right quantity and at the right price.
During
office hours our Sales Advisors are there to take your orders
and help with any questions you may have. Outside of office
hours our telephones are answered by 'real people' who will
pass on your order or enquiry to be dealt with when the office
opens.
Our
goal is to exceed our customers expectations so their experience
will spread the word about the Shelford Energy 'Service'.
Customer
feedback is important to us and we welcome your comments
on the service you have experienced from Shelford Energy.