What is Fuelwise ?
If you have ever had the unfortunate experience of running out of oil you will know how inconvenient and frustrating it can be. Fuelwise can help avoid this happening by making sure there is always plenty of oil in your tank.

How does it work ?
We will take on the responsibility of monitoring your boilers oil consumption and making deliveries of oil to you before the tank runs out. We will contact you before making a delivery to confirm that the tank requires topping up.

How do I apply ?
Complete the pack request and we will send you a Fuelwise application pack.

How do I pay ?
Invoices are sent to scheme participants immediately following a delivery of oil. The invoice details that purchase and the new balance of your account. You then pay the invoice either in full within 28 days or 14 days to receive the 14 day discount.

Can I pay by Direct Debit ?
If you prefer to spread the payments for your oil over a twelve month period you can make regular monthly payments by Direct Debit. The amount you pay each month will be based upon your estimated annual consumption in litres multiplied by the anticipated unit price per litre, plus the current rate of VAT. The total estimated annual cost is then divided by twelve to arrive at the monthly Direct Debit payment. All payments made by direct debit are covered by the Direct Debit Guarantee.

Will I pay more ?
No - the price is based on tank capacity, regardless of the quantity we deliver. If you pay by Direct Debit, it will automatically include the 14 day discount.

What if I want to cancel ?
No problem at all. Just let us know in writing when you would like your participation in the scheme to stop. Whether you have been paying on receipt of invoice or monthly by Direct Debit, no further deliveries will be made once we receive your letter. Participation will stop when you have paid for all the oil delivered under the scheme. We may refuse to continue the supply of oil to you if you fail to pay within 28 days of receiving an invoice or if you miss a Direct Debit payment.

Is there anything else I should know ?
Only that our standard terms for the supply of oil apply. These appear on the reverse of every meter ticket you receive when your oil is delivered.